Question 1

Do you accept insurance?

Accepted Answer

-While we currently do not accept insurance, we are actively working to become in-network with several insurance providers.
-We are proud to accept S(https://www.stepupforstudents.org/)tep Up for Students (https://www.stepupforstudents.org/)s(https://www.stepupforstudents.org/)cholarships to support families seeking therapy services. 
-Additionally, we offer superbills upon request, which you can submit to your insurance provider for potential reimbursement. Please note that payment is due at the time of service.

https://static.wixstatic.com/media/094a8d_781e51ddb06e4ce18d1cfd1804c93a4d~mv2.jpg

Question 2

What forms of payment are accepted for evaluations/speech therapy?

Accepted Answer

You will set up an account through a secure client portal to complete payments. All major debit/credit cards are accepted. HSA (health savings accounts) and FSA (flexible spending accounts) can also be used. The card on file will be billed through the secure client portal, and you will receive an electronic invoice as receipt of payment.  We are a Step Up for Students provider. Please contact us to get current pricing information.

https://static.wixstatic.com/media/094a8d_781e51ddb06e4ce18d1cfd1804c93a4d~mv2.jpg

Question 3

Is an evaluation required to begin therapy?

Accepted Answer

Yes. To better support your child’s needs, all new clients are required to participate in an evaluation prior to treatment unless an evaluation has occurred in the last six months in the areas of concern by a certified speech-language pathologist.  We can review it to see if any further information is required.

Question 4

Why Bilingual Speech-Language Therapy is important?

Accepted Answer

Having bilingual speech-language therapy is crucial for addressing the unique needs of children who speak more than one language. By conducting a thorough language evaluation, we can determine whether your child's language challenges are due to a "language difference" related to their cultural and linguistic background or a "language disorder" that requires specialized intervention.

Question 5

What is your cancellation policy?

Accepted Answer

While Voz Therapy Services understands that illnesses and emergencies occur, we respectfully request that you avoid frequent cancellations or “no shows.” In most cases,  require 4-hour notice to avoid a cancellation fee. Please refer to our cancellation policy in your intake paperwork for additional information.

Question 6

Where will services be provided?

Accepted Answer

Our evaluations and therapy services are offered in-person in the Lake Nona and Orlando areas. Currently, we come to you and provide therapy in the convenience of your child’s home, daycare, or preschool.  Once you complete our Contact Form, we will reach out to schedule a date and time that is most convenient for your family.

Question 7

My child isn’t speaking yet. Should we “wait and see”?

Accepted Answer

We do not recommend a "wait and see" approach. Research shows that early intervention is crucial for addressing language delays effectively. At VOZ Therapy Services, we believe in stepping in early to provide support for both the child and the family.

Question 8

How long are speech-language therapy sessions?

Accepted Answer

Typically, speech-language therapy sessions last between 30 and 60 minutes. Length and frequency will be determined after the completion of a formal evaluation.

FREQUENTLY ASKED QUESTIONS